Privacy Policy

CitizPass is a privately owned resource and is not a government agency. We are not affiliated with, endorsed by, or connected to HUD, the Social Security Administration, or any federal or state agency. We never charge for any government program.

Last updated: July 2026

What we collect

When you use our eligibility quiz, we collect the information you provide: ZIP code, household size, income range, the types of assistance you are interested in, your work and benefits status, and your email address. We also collect basic technical data (device type, referring page) to improve the service.

How we use it

We use your information to (a) show you programs and services you may qualify for, (b) send you emails about benefits, programs, and offers that may be relevant to you, and (c) connect you with third-party partners that provide related services.

How we share it

To help you access the programs and services you request, we may share the information you submit with carefully selected third-party partners (for example, providers of phone-service assistance, health-insurance guidance, income opportunities, or debt-relief services) so they can contact you about their offerings. We do not sell your information for unrelated purposes.

By submitting the quiz, you consent to this sharing. You can opt out at any time (see below).

Your choices

You can unsubscribe from our emails at any time using the link at the bottom of any message, or by emailing us at the address below. You may request that we delete your information at any time.

No guarantee of eligibility

Eligibility for any program is determined solely by the official agency or provider that administers it. We do not decide eligibility and do not guarantee approval for any program or benefit.

Contact

Questions or requests: privacy@citizpass.com